{"id":1210,"date":"2026-05-19T00:23:16","date_gmt":"2026-05-18T22:23:16","guid":{"rendered":"https:\/\/social-trading.org\/support\/"},"modified":"2026-09-23T13:06:54","modified_gmt":"2026-09-23T11:06:54","slug":"support","status":"publish","type":"page","link":"https:\/\/social-trading.org\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1210\" class=\"elementor elementor-1210 elementor-210\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-sp-root e-con-full e-flex e-con e-parent\" data-id=\"sp-root\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-sp-content e-con-boxed e-flex e-con e-child\" data-id=\"sp-content\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-sp-hero e-flex e-con-boxed e-con e-child\" data-id=\"sp-hero\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-sp-kicker elementor-widget elementor-widget-heading\" data-id=\"sp-kicker\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">SUPPORT<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-sp-h1 elementor-widget elementor-widget-heading\" data-id=\"sp-h1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support &amp; Tickets<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-sp-intro elementor-widget elementor-widget-text-editor\" data-id=\"sp-intro\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Open a support ticket here and follow the progress of your requests. Our team usually replies within 1\u20132 business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-sp-portal elementor-widget elementor-widget-shortcode\" data-id=\"sp-portal\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><p>Bitte melde Dich an, um Tickets zu er\u00f6ffnen und einzusehen. <em>Please log in to open and view your tickets.<\/em><\/p> <div class=\"fls_auth_wrapper\"><div id=\"fls_login_form\" class=\"fls_login_wrapper\"><form name=\"loginform\" id=\"loginform\" action=\"https:\/\/social-trading.org\/\" method=\"post\"><input type=\"hidden\" name=\"_fls_host\" value=\"fluent-support\" \/><input type=\"hidden\" name=\"_fls_host_sig\" value=\"21875520af\" \/><input type=\"hidden\" name=\"force_redirect_to\" value=\"https:\/\/social-trading.org\/en\/support\" \/><p class=\"login-username\">\n\t\t\t\t<label for=\"user_login\">Username or email address<\/label>\n\t\t\t\t<input type=\"text\" name=\"log\" id=\"user_login\" autocomplete=\"username\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><p class=\"login-password\">\n\t\t\t\t<label for=\"user_pass\">Password<\/label>\n\t\t\t\t<input type=\"password\" name=\"pwd\" id=\"user_pass\" autocomplete=\"current-password\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><div class=\"st-ts-wrap\" data-mode=\"enforce\" style=\"margin:4px 0 16px\"><div class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAEvMSNRmiLSNrUqg\" data-action=\"login\" data-size=\"flexible\" data-theme=\"auto\" data-callback=\"stTsFaDone\" data-appearance=\"always\" data-language=\"en\"><\/div><p class=\"st-ts-hint\" role=\"status\" hidden style=\"margin:8px 0 0;font-size:14px\">One moment, the security check is still running.<\/p><\/div><script>(function(){window.stTsFaDone=function(){document.querySelectorAll(\"form[data-st-ts-pending]\").forEach(function(f){delete f.dataset.stTsPending;var h=f.querySelector(\".st-ts-hint\");if(h)h.hidden=true;var b=f.querySelector(\"[type=submit]\");if(f.requestSubmit){f.requestSubmit(b||undefined);}else if(b){b.click();}});};function init(){document.querySelectorAll(\".st-ts-wrap\").forEach(function(w){var f=w.closest(\"form\");if(!f||f.dataset.stTs)return;f.dataset.stTs=\"1\";var h=w.querySelector(\".st-ts-hint\"),box=w.querySelector(\".cf-turnstile\");function tok(){var t=f.querySelector(\"[name='cf-turnstile-response']\");return t&&t.value;}if(w.dataset.mode===\"enforce\"){var g=function(e){if(e.type===\"click\"&&!(e.target.closest&&e.target.closest(\"[type=submit]\")))return;if(!window.turnstile)return;if(!tok()){e.preventDefault();e.stopImmediatePropagation();f.dataset.stTsPending=\"1\";if(h)h.hidden=false;}else if(h){h.hidden=true;}};f.addEventListener(\"submit\",g,true);f.addEventListener(\"click\",g,true);}if(window.MutationObserver){new MutationObserver(function(ms){ms.forEach(function(m){m.addedNodes.forEach(function(n){if(n.nodeType===1&&n.classList&&n.classList.contains(\"error\")&&window.turnstile){try{window.turnstile.reset(box);}catch(x){}}});});}).observe(f,{childList:true});}});}if(document.readyState===\"loading\"){document.addEventListener(\"DOMContentLoaded\",init);}else{init();}})();<\/script><p class=\"login-remember\"><label><input name=\"rememberme\" type=\"checkbox\" id=\"rememberme\" value=\"forever\" checked=\"checked\" \/> Stay logged in<\/label><\/p><p class=\"login-submit\">\n\t\t\t\t<input type=\"submit\" name=\"wp-submit\" id=\"wp-submit\" class=\"button button-primary\" value=\"Log in\" \/>\n\t\t\t\t<input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/social-trading.org\/en\/support\" \/>\n\t\t\t<\/p><\/form><p style=\"text-align: center\">Forgot your password? <a href=\"#\" id=\"fls_show_reset_password\">Reset Password<\/a><\/p><\/div><div class=\"fls_reset_pass_wrapper hide\"><form id=\"flsResetPasswordForm\" class=\"fls_reset_pass_form\" method=\"post\" name=\"fls_reset_pass_form\"><div class=\"fls_field_group fls_field_user_login\"><div class=\"fls_field_label is-required\"><label for=\"fls_email\">Email Address<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fls_email\" placeholder=\"Your Email Address\" name=\"user_login\" required\/><\/div><\/div><input type=\"hidden\" name=\"__redirect_to\" value=\"https:\/\/social-trading.org\/en\/support\"><input type=\"hidden\" name=\"_fls_reset_pass_nonce\" value=\"6d6637f439\"><input type=\"hidden\" name=\"_fls_host\" value=\"fluent-support\" \/><input type=\"hidden\" name=\"_fls_host_sig\" value=\"21875520af\" \/><button type=\"submit\" id=\"fls_reset_pass\"><svg version=\"1.1\" class=\"fls_loading_svg\" x=\"0px\" y=\"0px\" width=\"40px\" height=\"20px\" viewBox=\"0 0 50 50\" style=\"enable-background:new 0 0 50 50;\" xml:space=\"preserve\">\n            <path fill=\"currentColor\" d=\"M43.935,25.145c0-10.318-8.364-18.683-18.683-18.683c-10.318,0-18.683,8.365-18.683,18.683h4.068c0-8.071,6.543-14.615,14.615-14.615c8.072,0,14.615,6.543,14.615,14.615H43.935z\">\n              <animateTransform attributeType=\"xml\"\n                attributeName=\"transform\"\n                type=\"rotate\"\n                from=\"0 25 25\"\n                to=\"360 25 25\"\n                dur=\"0.6s\"\n                repeatCount=\"indefinite\"\/>\n              <\/path>\n        <\/svg><span>Reset Password<\/span><\/button><\/form><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-sp-cols e-flex e-con-boxed e-con e-child\" data-id=\"sp-cols\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\n\t\t<div class=\"elementor-element elementor-element-sp-card-mail e-con-full e-flex e-con e-child\" data-id=\"sp-card-mail\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-sp-card-mail-h elementor-widget elementor-widget-heading\" data-id=\"sp-card-mail-h\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">General enquiry<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-sp-card-mail-t elementor-widget elementor-widget-text-editor\" data-id=\"sp-card-mail-t\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Feedback or a question without a ticket? Use the <a href=\"\/en\/contact\/\">contact form<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1210","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support &amp; Tickets \u2013 social-trading.org<\/title>\n<meta name=\"description\" content=\"Support portal of social-trading.org: open a ticket and follow its progress.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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